The customer service team's enquiry line is open from 9.00 am until 5.00 pm, Monday to Friday. 
 
National phone number (for all phone enquiries): 0845 230 7000

The answers to many of our most commonly asked questions can be found on our frequently asked questions page.

If you don't find the answer to your question, you can contact our customer service team by emailing enquiries@tsa.gsx.gov.uk, phoning 0845 230 7000, or by writing to:

Customer Service Team
2nd Floor
Lateral
8 City Walk
Leeds LS11 9AT

We have two headquarters, one in London and one in Manchester.

Tenant Services Authority
Maple House
149 Tottenham Court Road
London
W1T 7BN

Tenant Services Authority
4th Floor
One Piccadilly Gardens
Manchester
M1 1RG

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